CAREERS

HEAD OFFICE OPPORTUNITIES

We're Always looking for great Cleaning Partners.

KING KLEEN IS HIRING A SERVICE MANAGER

POSITION TITLE: service manager

Employment Type: Part Time, On Call, Emergency Support
Estimated Salary: Will be commensurate with qualifications and prior experience

ABOUT US 

Our mission is to thoroughly train, equip and support our partners to deliver a consistent standard of cleaning excellence and bring life to people as we shine!

As a privately owned company, we’re able to work fast and respond to our customers’ needs. The King Kleen program focuses on providing world-class cleaning and disinfection services to customers by certified professionals. Once cleaning and disinfection has been completed, customers review the work done to ensure a high level of excellence was achieved.

ABOUT THE ROLE

As a Cleaning Manager, you will be responsible for helping maintain the general operation and efficiency of ongoing projects, which could include multiple work sites. Responsibilities include managing staff on site, assisting with scheduling, responding to voicemails, texts, and emails. You will be the main point of contact for all job sites which will require you to be on call with protected time off. During off-peak times, the role will become a hybrid position to assist with other specialty services. You will be required to organize and keep track of project progress, assist with invoicing, submit reports, and attend meetings with office staff.

In your supporting role, you will be responsible for a wide array of duties.

PRIMARY ROLE & RESPONSIBILITIES (DURING PEAK TIMES)

  • Supervising, managing, and working on-site with Cleaning Partners
  • Auditing and inspecting work before signing off on completion
  • Coordinating with all team members to make sure that all projects are on track with requirements, schedules, and deadlines
  • Follow-up and communicate with King Kleen leadership and Office Staff where needed
  • Provide or assist with disciplinary actions if necessary
  • Managing Customer satisfaction during the project
  • Preparing status reports by gathering, analyzing, and summarizing all relevant information (with support from office staff)
  • Be main point of contact with site supervisors and project managers (Customers) including responding to texts, phone calls
  • Identifying and developing new opportunities with Customers
  • Facilitating all work change requests to ensure that all parties are informed of the impacts on schedule and budget
  • Obtaining Customer signed approval of project changes
  • Meet with project team members to identify and resolve issues

Secondary Roles and Responsibilities (During OffPeak Times)

  • Assist with preparation of specialty services (Scheduling, meeting with Customers, phone calls, walk-throughs)
  • Manage and complete Specialty Services such as; Window Washing, Deep Kleen, Electrostatic Disinfection, and Strip & Wax (on and off site)
  • Company vehicle provided for special projects/jobs
  • Organization of all documents in preparation for billing and internal meetings
  • Assist Sales with prospective projects

SCHEDULE

  • Flexibility to work shorter/longer shifts based on work demand
  • On-Call Manager with agreed protected days off (Days, Evenings, Overnights, Weekends)
  • Potential to drive to multiple locations in a day

REQUIREMENTS

  • Must have valid driver’s license and reliable personal vehicle
  • Personal cell phone with data (for use of scheduling app)
  • Ability to lead project teams of various sizes through to completion
  • Ability to organize multiple projects and teams
  • Experience overseeing a construction project (or similar)
  • Budget management experience
  • Computer skills, including Outlook, Google Drive, Zoom
  • Ability to multitask in high pressure situations
  • Ability to work with and meet deadlines
  • Ability to work independently and as part of a team
  • Ability to maintain professionalism and communicate effectively
  • Take personal responsibility to achieve outcomes and identify/resolve issues

EXPERIENCE/EDUCATION

  • 2+ years experience in professional cleaning
  • 1+ years experience on a construction site (or similar setting)

ATTRIBUTES

  • Strong work ethic and excellent customer relations skills
  • Positive attitude
  • Creative problem solving
  • Growth mindset
  • Detail-oriented approach to ensuring the accuracy of information
  • Self-motivated
  • Disciplined and goal oriented
  • Strong organization skills

SECURITY AND SAFETY

  • Criminal Record Check (to be provided after hire)

Other qualified training to be required or provided such as:

  • WIMIS
  • WSA
  • First Aid & CPR
  • Basics of Supervising Training (IHSA)
  • King Kleen systems and Progress Tracking Training

Please submit your resume and cover letter to admin@kingkleen.com. For a printable PDF version of this position description, click here.

We thank all applicants for applying, however only those selected for an interview will be contacted.

KING KLEEN IS HIRING AN OFFICE ASSISTANT

POSITION TITLE: OFFICE ASSISTANT

Employment Type: Part time 15-30 hours per week.
Estimated Salary: CAD $20.00-$23.00 per hour.

ABOUT US 

Our mission is to thoroughly train, equip and support our partners to deliver a consistent standard of cleaning excellence and bring life to people as we shine!

As a privately owned company, we’re able to work fast and respond to our customers’ needs. The King Kleen program focuses on providing world class cleaning and disinfection services to customers by certified professionals. Once cleaning and disinfection has been completed, customers review the completed work to ensure a high level of excellence was achieved.

ABOUT THE ROLE

As an Office Assistant, you will be responsible for helping maintain the general operation and efficiency of the office. Responsibilities include answering phone calls, emails, responding to company inquiries, assisting with managing schedules, light bookkeeping and providing general administrative support to the Regional Directors and Office Staff.

In your supporting role, you will be responsible for a wide array of administrative duties.

ROLE & RESPONSIBILITIES

  • Providing general administration support services to Regional Directors and Office Staff
  • Conducting data entry into our software (i.e. invoices, receipts, payments)
  • Assisting and giving support to Customers and Partners
  • Helping to coordinate calendars, appointments, and office meetings
  • Light bookkeeping through QuickBooks (Payroll, A/R,A/P, Invoicing, Taking Payments, bank deposits)
  • Stay current on new training for procedures

SCHEDULE

  • Flexibility to work shorter/longer shifts based on work demand
  • Potential for light rotating on-call support
  • Work from home flexibility

REQUIREMENTS

  • Excellent computer skills, including high proficiency in MS Word, Excel, PowerPoint, Outlook, Google Drive, Zoom
  • Ability to multi-task
  • Ability to work with, and meet deadlines
  • Ability to work independently, and as part of a team
  • Ability to maintain professionalism and communicate effectively
  • Takes personal responsibility to achieve outcomes and identify/resolve issues
  • Quality personal computer required for use

EXPERIENCE/EDUCATION

  • 2+ years experience in office administration or similar customer relations role

ATTRIBUTES

  • Strong work ethic and excellent customer relations skills
  • Positive attitude
  • Creative problem solving
  • Growth mindset
  • Detail-oriented approach to ensuring the accuracy of information
  • Self-motivated
  • Disciplined and goal oriented
  • Maintain focus despite multiple interruptions from phone and email

SECURITY AND SAFETY

  • Criminal Record Check (to be provided after hire)

Please submit your resume and cover letter to admin@kingkleen.com. For a printable PDF version of this position description, click here.

We thank all applicants for applying, however only those selected for an interview will be contacted.

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